LEARNING & TRAINING

At Bloom we are passionate about all things Learning & Training. We believe strongly in nurturing individual’s development within the hospitality industry, and giving them the best opportunities to grow. Making a commitment to learning within your business can improve employee satisfaction and engagement, cultivating a culture of growth.

 

Additionally, learning strategies can be tailored and evaluated to make improvements in areas such as reduced staff turnover, succession planning, increased productivity and reduced labour costs, all of which will positively impact the bottom line. 

 

Our Training Services are varied and can be designed specifically for the changing needs of your business to reach the desired outcomes. This may be as simple as introducing a one-off training session to upskill your team, or a more in-depth project creating a robust learning and development strategy.

 

Some areas of training we can offer:

 

Management & Leadership Skills

Customer Service Skills (varying levels)

Complaint Handling and Resolution

Recruitment & Interview Techniques

Beverage Training (Whisky, Wine, Spirits, Beer, Coffee)

Your Customer Journey

Coaching & Mentoring Initiatives

Learning & Development Strategy & Planning

 

To enquire about any of the above services please do contact us via email on: contact@bloomhc.co.uk